In The News

No US stores in Forever 21’s comeback plans

Published Friday, September 26, 2025

Forever 21 is entering a new phase after its U.S. operator filed for bankruptcy and shuttered all stores earlier this year. Authentic Brands Group has secured three fresh partnerships to keep the brand alive digitally and in wholesale: Unique Brands will oversee U.S. e-commerce and men’s wholesale, Mark Edwards Apparel will manage women’s wholesale, and Kidz Concepts will handle kidswear. While its U.S. brick-and-mortar era has ended, Forever 21 continues to reach consumers through online channels, wholesale, and select international pop-ups. Still, the brand faces tough competition from low-cost rivals like Shein and Temu, as well as shifting consumer habits — making this digital-first revival a challenging but strategic next chapter.

Retailers battle the rising costs of medical, liability claims

Published Wednesday, September 24, 2025

Rising medical and liability claims costs are reshaping the retail earnings picture, even for the industry’s strongest performers. Walmart, Dollar Tree, Dollar General, and Best Buy all flagged higher claim expenses in Q2 — with Walmart alone taking a $450 million hit beyond expectations. While claim volumes remain steady, settlement costs are climbing sharply, cutting into operating income and driving up SG&A expenses. With health plan costs projected to keep rising in 2025, retailers are bracing for continued financial pressure, even as sales growth remains strong across the board.

Toys”R”Us to open 10 U.S. flagships by year-end; locations include…

Published Monday, September 22, 2025

Toys“R”Us is making a big comeback, expanding both in the U.S. and internationally just in time for the holiday season. Partnering with Go! Retail Group, the brand will debut 10 new flagships and 20 pop-up holiday shops by year’s end, starting with Chicago Premium Outlets on Sept. 20. The retailer is also growing its presence on military bases and entering new global markets like Chile, Morocco, and Lebanon, while strengthening its footprint in the U.K., Mexico, South Africa, and South Korea. With fresh in-store experiences, global activations, and the return of fan-favorite events, Toys“R”Us is doubling down on bringing joy to kids and families everywhere.

Barnes & Noble to acquire bankrupt Books Inc. for $3.25M

Published Wednesday, September 17, 2025

Books Inc., the 174-year-old California-based bookstore chain, has filed a motion to sell its assets to a Barnes & Noble affiliate for $3.25 million. If approved, the deal will allow Books Inc. to preserve its independent branding and continue operating nine stores, while loyalty points and gift cards remain valid. The acquisition marks another step in Barnes & Noble’s expansion strategy, following its 2024 purchase of Tattered Cover, and underscores how the once-feared national chain is now seen as a lifeline for struggling independents in an industry reshaped by Amazon and shifting consumer habits.

August mall traffic flat year over year

Published Monday, September 15, 2025

Mall traffic slowed in August 2025 as cautious consumers trimmed spending and shortened shopping trips, according to Placer.ai’s Mall Index. Indoor mall visits ticked up slightly year-over-year, while open-air and outlet malls saw minimal declines. Average visit times also dropped, signaling a shift toward efficiency and essentials. With the holiday season approaching, malls have an opportunity to bounce back by emphasizing value, convenience, and engaging in-store experiences to draw shoppers.

Dollar Tree tariff mitigation efforts yield results sooner than expected

Published Friday, September 12, 2025

Dollar Tree is thriving after shedding Family Dollar, posting a 12.3% jump in Q2 sales to $4.6 billion and a 6.5% comp increase driven by higher traffic and bigger baskets. The retailer opened 106 new stores, converted 585 locations to its multi-price format, and raised full-year guidance as it attracts value-seeking shoppers across all income levels. With tariffs looming in the second half of the year, Dollar Tree’s expanded pricing assortment and growing appeal to middle- and high-income consumers position it for sustained growth and a sharper competitive edge in discount retail.

Colliers and Placer.ai form a partnership

Published Wednesday, September 10, 2025

Colliers is taking retail foot traffic insights to the next level through its partnership with Placer.ai. The collaboration blends Placer.ai’s powerful analytics with Colliers’ commercial real estate expertise, helping clients understand not just how many shoppers visit stores like Hobby Lobby, Staples, and Ollie’s Bargain Outlet—but also where those visitors come from, where they go next, and how events like farmer’s markets impact ROI. With these deeper layers of insight, Colliers is arming retailers, investors, and developers with data-driven strategies to optimize site selection, marketing, and property performance.

Macy’s posts first sales growth in years, but tariffs cast a shadow

Published Monday, September 8, 2025

Macy’s Inc. is showing signs of a turnaround, even as sales and profits dip. CEO Tony Spring credited stronger staffing, revamped visual merchandising, and localized assortments for driving growth across Macy’s, Bloomingdale’s, and Bluemercury banners. Renovated stores and private-label brands are helping revive customer satisfaction and sales momentum—the company’s first growth in 12 quarters. While tariffs and rising costs pose challenges for the second half of the year, Macy’s renewed focus on retail fundamentals and refreshed assortments has analysts optimistic about its long-term reinvention.

Recent News

Trust, privacy concerns holding back consumers from AI shopping tool adoption

The adoption of AI-driven shopping tools is currently hindered by a significant gap in consumer trust and privacy concerns. While interest in AI is high, only 39% of Americans trust AI agents to handle everyday purchases, and even fewer (34%) are comfortable using them for larger items.

The report highlights a "privacy paradox": consumers want the convenience and personalization AI offers, but are deeply skeptical of how their data is used. Key barriers include:

  • Transparency: A lack of clarity on how AI models process personal data.

  • Accuracy: Fears that AI might make incorrect purchasing decisions or provide poor recommendations.

  • Security: Concerns regarding data breaches and the potential for financial fraud.

For retailers to bridge this gap, the study suggests focusing on "Responsible AI"—demonstrating ethical data usage, providing clear opt-out options, and ensuring that the AI provides a tangible benefit that outweighs the perceived privacy risk.

Retail sales to grow 4.4% in 2026; outlook tops average growth of past 10 years

The National Retail Federation forecast that retail sales in 2026 will grow 4.4% over 2025 to reach $5.6 trillion, exceeding the 3.6% average annual sales growth over the past 10 years excluding the pandemic period. The forecast, developed in partnership with Oxford Economics, notes that higher-income households will drive the majority of spending growth across retail categories, with consumer activity receiving a modest boost from tax refunds associated with the Working Families Tax Cut Act.  Although consumer sentiment is not expected to improve significantly and remains historically low, NRF emphasizes that sentiment has remained disconnected from actual spending patterns, with solid fundamentals including income growth, household balance sheets, and labor market stability expected to support consumer activity. While the forecast presents a stronger outlook than most recent projections, renewed tensions in the Middle East and trade policy challenges add uncertainty, though these geopolitical events were not factored into the current forecast and could trigger a revision if circumstances dictate. 

Retailers report shrink levels down from pandemic highs

Multiple major retailers report that shrink levels have declined significantly and are returning to pre-pandemic levels, with industry experts calling it "a nonevent" compared to recent years. Target's shrink returned to pre-pandemic levels in early 2026, down from expectations that shrink would reduce 2022 profits by $600 million, with executives attributing improvements to team efforts and industry collaboration against retail theft. Loss prevention experts suggest the improvement stems primarily from inventory predictability and supply chain stability rather than dramatic drops in shoplifting, as the pandemic-era supply chain disruptions that caused excess inventory in 2022 have now stabilized. Industry consultant Brand Elverston estimates that shrink losses are likely split evenly between theft and operational breakdowns such as inventory management errors, challenging the long-held narrative that theft accounts for nearly 70% of losses.