In The News

Claire’s files for bankruptcy; stores remain open

Published Wednesday, August 13, 2025

Claire’s Holdings has filed for Chapter 11 bankruptcy protection for the second time in seven years, citing heavy debt, rising tariffs, and growing competition from online retailers like Temu and Shein. The tween and teen accessories chain — operating Claire’s and Icing stores — will keep its North American stores open during restructuring while exploring a potential sale. Claire’s has a $500 million loan due in 2026, skipped rent at some locations this summer, and faces mounting pressure from shifting consumer trends and newer retail competitors. The retailer also plans insolvency proceedings in Canada as it seeks strategic and financial partners to secure its future.

How edge AI is transforming retail operations

Published Friday, August 8, 2025

Retail is undergoing a once-in-a-century transformation powered by edge AI — technology that processes data right in-store, in real time, to make operations smarter, faster, and more customer-focused. From pinpoint inventory tracking and frictionless self-checkout to predictive maintenance that prevents costly downtime, edge AI is solving some of retail’s biggest pain points while creating opportunities for growth.

It’s not just about automation — it’s about empowering employees, delivering hyper-personalized shopping experiences, and using real-time insights to adapt instantly to customer needs. With solutions like the Dell AI Factory with NVIDIA, retailers can scale AI capabilities quickly, enhance efficiency, and boost ROI, positioning themselves for long-term success in an increasingly competitive market.

Mid-Year Recap: Retailers continue to expand despite challenges

Published Wednesday, August 6, 2025

Despite a turbulent year for retail marked by bankruptcies, inflation pressures, and store closures from names like Party City, Joann, and Rite Aid, the sector is far from collapsing. Many brands — including Burlington, Five Below, Aldi, and Barnes & Noble — are actively expanding, while a wave of digitally native companies is moving into brick-and-mortar.

Fresh faces like Eastside Golf, Oofos, Perigold, Princess Polly, and Rocksbox are opening physical stores, bringing new energy and niche offerings to malls and shopping districts. Even Warby Parker, a pioneer in blending online and offline retail, hit a milestone with its 300th store. In short, while some giants fade, the retail landscape is evolving — and in many cases, growing.

Bed Bath & Beyond Home reveals opening date, location; will accept old coupons

Published Tuesday, August 5, 2025

Bed Bath & Beyond is making a stylish comeback — and it’s bringing its famous coupons with it. Now part of The Brand House Collective (formerly Kirkland’s Inc.), the retailer will debut its first Bed Bath & Beyond Home store on August 8 in Nashville. Shoppers can expect the iconic blue coupons at the door — and yes, they’ll even honor old ones. The first 25 customers will score a free queen-size memory foam mattress valued at $226.99.

CEO Amy Sullivan calls it a “fresh start” for a brand beloved by families, with a renewed focus on great products for every room and every budget. This relaunch is part of the company’s bigger transformation, which includes a new ticker symbol — TBHC — and a portfolio boasting more than 300 stores across 35 states.

Miami Office Market Takes Step Back As Demand Wanes

Published Friday, August 1, 2025
ChatGPT said:

After a strong start to 2025, Miami’s office leasing market lost steam in Q2, with new leases dropping to 454K SF—over 100K SF less than Q1. Total leasing activity, including renewals, also fell sharply, signaling a return to the slower pace seen in 2024. The post-pandemic relocation boom has cooled, and with fewer national companies moving in, demand has softened slightly.

While Class-A rents saw their first dip since 2020, overall asking rents edged up modestly, and landlords still hold some negotiating power with vacancy rates around 15%. However, limited new construction could hinder future growth, especially for out-of-market companies eyeing Miami but finding little trophy space available.

Despite headwinds like election-year uncertainty and new tariffs, major firms like Amazon, Uber, J.P. Morgan, and Goldman Sachs continue to expand in the region—underscoring Miami’s transformation into a primary market. Still, with developers cautious and demand tempered, the road ahead looks uncertain.

AI shopping assistants have a trust problem

Published Wednesday, July 30, 2025

AI shopping assistants are gaining traction, especially among Gen Z, but widespread adoption is still lagging due to deep-rooted skepticism and trust issues. While 43% of Americans are aware of these tools, only 14% have actually used one—many citing a preference for human help, privacy concerns, or simply not seeing the need.

Still, curiosity exists: two-thirds of non-users say they'd consider AI for price comparisons or product recommendations. And despite consumer hesitation, major players like Amazon, Google, and Walmart are all-in, rolling out AI-powered features to guide, suggest, and even style your next purchase. With more retailers boosting AI investments, it’s clear the tech is here to stay—whether shoppers are ready or not.

Mid-Year Recap: Retailers continue to expand despite challenges

Published Monday, July 28, 2025

Despite a rocky first half of the year marked by bankruptcies, inflation, and store closures from names like Party City, Joann, and Rite Aid, the retail industry is far from down for the count. Big players like Burlington, Aldi, Five Below, and Nordstrom Rack are charging ahead with aggressive expansion plans, while long-dormant Barnes & Noble is back in growth mode with smaller, curated stores.

Even more exciting: digitally native brands are breathing new life into brick-and-mortar retail. From Eastside Golf’s stylish airport debut to Princess Polly’s Gen Z-focused flagship in NYC, brands like Oofos, Perigold, and Rocksbox are proving there’s still plenty of energy—and innovation—on the ground. Warby Parker’s 300th store opening underscores the enduring potential of physical retail, even in uncertain times.

Consumers to cut back on essentials to cover holiday purchases

Published Friday, July 25, 2025

This holiday season, shoppers are ready to spend, but expect them to be savvier than ever! Despite ongoing economic pressures, consumers aren't cutting back on holiday cheer; instead, they'll be making strategic trade-offs to prioritize gifts for family and cherished traditions. Get ready for a blend of online Browse and in-store visits, with discounts and convenience reigning supreme as shoppers use every tool to stretch their budgets.

Recent News

Trust, privacy concerns holding back consumers from AI shopping tool adoption

The adoption of AI-driven shopping tools is currently hindered by a significant gap in consumer trust and privacy concerns. While interest in AI is high, only 39% of Americans trust AI agents to handle everyday purchases, and even fewer (34%) are comfortable using them for larger items.

The report highlights a "privacy paradox": consumers want the convenience and personalization AI offers, but are deeply skeptical of how their data is used. Key barriers include:

  • Transparency: A lack of clarity on how AI models process personal data.

  • Accuracy: Fears that AI might make incorrect purchasing decisions or provide poor recommendations.

  • Security: Concerns regarding data breaches and the potential for financial fraud.

For retailers to bridge this gap, the study suggests focusing on "Responsible AI"—demonstrating ethical data usage, providing clear opt-out options, and ensuring that the AI provides a tangible benefit that outweighs the perceived privacy risk.

Retail sales to grow 4.4% in 2026; outlook tops average growth of past 10 years

The National Retail Federation forecast that retail sales in 2026 will grow 4.4% over 2025 to reach $5.6 trillion, exceeding the 3.6% average annual sales growth over the past 10 years excluding the pandemic period. The forecast, developed in partnership with Oxford Economics, notes that higher-income households will drive the majority of spending growth across retail categories, with consumer activity receiving a modest boost from tax refunds associated with the Working Families Tax Cut Act.  Although consumer sentiment is not expected to improve significantly and remains historically low, NRF emphasizes that sentiment has remained disconnected from actual spending patterns, with solid fundamentals including income growth, household balance sheets, and labor market stability expected to support consumer activity. While the forecast presents a stronger outlook than most recent projections, renewed tensions in the Middle East and trade policy challenges add uncertainty, though these geopolitical events were not factored into the current forecast and could trigger a revision if circumstances dictate. 

Retailers report shrink levels down from pandemic highs

Multiple major retailers report that shrink levels have declined significantly and are returning to pre-pandemic levels, with industry experts calling it "a nonevent" compared to recent years. Target's shrink returned to pre-pandemic levels in early 2026, down from expectations that shrink would reduce 2022 profits by $600 million, with executives attributing improvements to team efforts and industry collaboration against retail theft. Loss prevention experts suggest the improvement stems primarily from inventory predictability and supply chain stability rather than dramatic drops in shoplifting, as the pandemic-era supply chain disruptions that caused excess inventory in 2022 have now stabilized. Industry consultant Brand Elverston estimates that shrink losses are likely split evenly between theft and operational breakdowns such as inventory management errors, challenging the long-held narrative that theft accounts for nearly 70% of losses.